Frequently Asked Questions
Most frequent questions and answers
My tablet freezes or just not quite working right
Preform a hard reset: this is like a kick start of the tablet and will often reset things. Hold the on-off button down for approx. 20 seconds. You will see the red light come back on and the tablet will reset.
I push the on switch but my tablet doesn't start
Your GlobComm tablet is an industrial grade. In order to prevent accidental starting of a tablet you need to press the on button for about 3-seconds to start.
Why doesn't my pen on my tablet work?
Our pens aren’t connected through Bluetooth. On the side of the pen is a pin hole. With the tablet turned on, use a pin or similar and gently insert and set the pen.