Success Stories
About Us:
Mitolo Family Farms is a vertically integrated grower, harvester, packer and marketer of fresh potatoes and onions in Australia, with a portfolio representing one of Australia’s largest horticultural land aggregations. With almost 50 years of operations, Mitolo Family Farms is the category leader across potatoes and onions, supplying high quality fresh produce to major supermarkets and wholesalers.
Customer Requirements:
Initially, they needed rugged tablets for a single critical application: ERP tracking on forklifts throughout their production facility. But as they saw the value, the scope expanded rapidly.
- Forklift-based ERP tracking in production facilities
- In-field farming operations for their agricultural division
- QA team inspection and quality reporting workflows
- Required OS upgrade capability without production downtime
Our Solution:
Rugged Tablets NZ supplied M10L tablets with tailored accessories for each deployment scenario — forklift-specific mounts for production, field-ready configurations for farm operations, and QA-optimised setups for inspection workflows. One device. Multiple environments.
The End Result:
- Tablets were successfully deployed across production, field, and QA operations
- Seamless OS upgrades without operational disruption
- Full ERP system integration for end-to-end product tracking
- Exceptional after-sales support and ongoing partnership
"Very pleased with the product Paul supplied us with, and his after-sales service was exceptional." Matt - IT Manager
About Us:
We are an early Childcare education service that started in 2022 with the plan to provide a great place to work and exist, we wanted to be a leader in the administration side and digital adoption to reduce compliance requirements for the staff whilst providing an interactive space for the parents so they could have live event recording for their child throughout the day.
Customer Requirements:
Our teachers take photos, enter all safety checks, emails and carry these tablets around all day. We started off with 10 inch iPads for our first site with tough cases and then went to Android Samsung 7 inch for our second site and found that even with all the tough cases that the tablet screens would break when dropped, get repaired and would occasionally stop working they wouldn't last. Upon visiting National Fieldays we came across Paul from Rugged Tab, sceptical when we saw them but watched him drop the tablet from some height onto concrete. We were instantly sold.
Our Solution:
The Device we were suggested was an M81T tablet with shoulder straps, a good size, but very robust. We tried it 1 first and found that they were a good size, great weight, and fairly priced for the commercial grade. And the replacement cost on the other tablets will work out cheaper after 2.3 years.
The End Result:
We have now rolled these out to all sites, replacing the other tablets, which inevitably have failed in less than 2 years, whereas these, after 12 months and a lot of beating from kids and teachers, are as good as new. Our teachers are confident now that they are robust and not going to break on them, which has led to quicker adoption of digital from older teachers who are worried about breaking them, but when we show how robust they are, they immediately relax and use them confidently. We have just opened our 4th location, and we immediately ordered 10 more; it's not even a question.
Paul also gives us great service, responds quickly, and communicates well. I do not doubt that if there ever was a problem, he would stand behind his product and his customers.
About Us:
Cloudybay is a premium wine producer in Marlborough, NZ.
Cloudy Bay’s legacy began in Marlborough with Sauvignon Blanc and now includes Chardonnay, Pinot Noir and Pelorus méthode traditionnelle. The spirit of adventure continues with Te Koko, a barrel-fermented Sauvignon Blanc, and Te Wāhi, a sophisticated Central Otago Pinot Noir from our two special southern vineyards.
Customer Requirements:
Cloudybay is a premium wine producer in Marlborough, NZ. A huge part of the grape growing side of the business is applying fungicide sprays through the growing season. Our sprayers are controlled by a system that automates turning the nozzles on and off automatically using high precision RTK GPS. It also, connects to the cloud to manage and report on jobs live in the field. This system requires a rugged tablet in the cab to allow the operator to interface with the system and also have a reliable LTE internet connection.
Our Solution:
The ONERUGGED V10J in-vehicle PC solution. Featuring M12 connectors and a full Windows OS with CanBUS GPS for precision locations.
The End Result:
The 10 inch vehicle tablet allows a very neat installation in the tractor cab with all the functionality that we need.
About Us:
Bargain Central is a family-owned business that focuses on family values. We’re not your normal discount variety store. We keep an eye on the latest trends and most sought-after products and re-stock daily, so you’ll always find something new when you come in for a browse. Whatever you need for the home, we’re sure to have it, from everyday essentials to cleaning supplies, household products, indoor and outdoor decorations, and many more items. We also have an extensive range of party supplies and seasonal merchandise including balloons, costumes, and decorations.
Customer Requirements:
We were looking for a rugged handheld device that could run our own in-house Windows software to perform stocktake and price checking easily. We also wanted the ability to expand the device and our software to perform other tasks as well. We need a device that could connect directly to our in-house database. We also want to purchase the devices from a company that can provide good support.
Our Solution:
The RUGGEDTAB Q62 in Windows 10 IoT fitted their requirements. With a built-in 2D barcode scanner for seamless recording on stock.
The End Result:
Our in-house software runs perfectly on these devices. It has improved the speed of the stocktake process and makes price checking easy. The extra features of the device will be very useful for future software modules such as the built-in camera can be used for stock shrinkage. The support from RuggedTab has been exceptional.
Customer Requirements:
Mainstream is an innovative New Zealand freight company, specialising in NZ and international shipping, transport and logistics.
That's why they invested heavily in clever technology that makes using Mainstream faster and easier than ever before.
The Solution:
The RUGGEDTAB GC16 in Windows 10 Pro with our forklift bundles to provide one solution across all business and their warehousing networks in Auckland, Hamilton and in the South Island.
The End Result:
Now with over 45 units they have eliminated errors and freed up time making the area much more productive.
The tablets provided a very cost-effective solution.
About Us:
Carters Tyre Service is a 100% New Zealand owned commercial and retail tyre company. The commercial tyre market is a very competitive industry and the superior service Carter's provides, is one of our big point of differences. We provide this service by combining our product knowledge and range with Carter's fleet management program. This fleet management program allows us to track and report overall fleet health, minimize vehicle downtime and unscheduled work, improve safety with automatic notifications while achieving the lowest possible cost per kilometre. As an independent, family-owned business, we pride ourselves on providing the very best products and services for our customers' vehicles and their fleets.
Customer Requirements:
A cornerstone of our fleet management program is collecting operational job data and conducting fleet audits and checks. This is done through our iTSSA tablet and desktop software. This allows fast, automated data collection by the fleet servicemen and immediate use of the information by the branch and customer.
This means that we needed a tablet solution that could withstand the rugged outdoor nature of the tyre industry. We also needed it to have an extensive range of connective capabilities including ethernet, wifi, 4G, USB, Bluetooth, barcode scanning and more. Carters needed to find all this in a tablet with responsive processing power at a reasonable price.
The End Result:
The GC16 tablet that was suggest ticked all the boxes and was rapidly rolled out to all stores and fleet servicemen. Since then we have been pleased with the performance and durability of these tablets. For our latest tablet deployment, going with the new GC16k has been an easy decision.
Customer Requirements:
We needed tablets that were good value for money and have good visibility in daylight, had good battery life and could support both windows and android. These were to go into search and rescue, forestry plus other areas. They needed to provide mapping functions and support situational awareness applications.
They needed to be usable in a vehicle with good GPS capture inside the vehicle. They needed a good low profile docking station as well as being able to break out USB and also Ethernet as a value add. The unit needed to be powered off the vehicle. We also needed a user carry-able unit that had USB and power supply. We have shown Globcom the ideal solution we want re a micro dock to bring out USB etc from the base of the unit. This keeps the IP rating up and also reduce damage to the USB socket. The suppliers are adaptable and are receptive to the ideas feeding them back to the manufacturer to enhance the product.
The Solution:
Using situational awareness in the field and connecting via RNDIS (Ethernet over USB) into Mototrbo DMR radios. Also uses WLAN and cellular when able. Customers like the concept.
The End Result:
Successful field testing with a view to rolling out a bigger fleet of tablets providing bright daylight screens etc.
Customer Requirements:
Turks is a family-owned poultry business. It uses a warehouse product tracking program in the chiller area for stock control and deliveries.
The Solution:
GC16 tablets paired with their own Bluetooth scanner. It uses a warehouse product tracking program in the chiller area.
The End Result:
Simon Rowe, IT manager for Turks reports that the tablets have been very reliable and have worked very well including in cold conditions.
Turks is a family-owned business has been proudly raising corn-fed chickens on select farms in the Horowhenua, New Zealand since 1966 and in recent years has been also raising corn-fed, free-range chickens.
Customer Requirements:
An affordable complete solution for mobile parcel ticket scanning that was user friendly and easily uploadable to our database and that could be adapted to meet changing needs
The Solution:
Coural has been a client of ours for about 3-4 years. In 2020 they changed the to RUGGEDTAB T52 as it proved its worth after trials and the added bonus with a speedy 2D scanner and GMS, at a very good price.
The End Result:
We achieved all goals in terms of hardware and software. The mobile scanning solution has enabled us to significantly reduce, with the goal of completely eliminating, the paper-based ticket data collection system. We are also well placed to move into the next phase where we scan partner company tickets and eliminate our own tickets.
Coural (Rural Couriers Society Limited) is a cooperative company, owned by 550 independent rural delivery contractors with a network that covers the whole country.